SAFETY MATTERS
Ensuring your safety while you hire, work, and pay online is our first priority. We have invested in systems, tools, and people to make this happen.
Transparency in hiring
You choose who to hire, and NeedTo provides all the tools to help you make the right decision. NeedTo recommends hiring Helpers who have detailed pages, positive reviews, and are background-checked and Facebook-verified.
Guaranteed Payment (GP)
NeedTo's Guaranteed Payment (GP) option guarantees Helpers that they will be paid when the Need is completed up-to your standards. 'GP' Needs typically attract better offers, by more passionate applicants. With a GP Need, you control online when the payment for your Need is delivered to your Helper. This way, in the unlikely event of a dispute, NeedTo's expert dispute resolution team can identify the issue, mediate the situation, and settle the dispute.
Dispute Assistance
Disputes rarely happen, but when they do, NeedTo has you covered. NeedTo's expert dispute resolution teams work with you and the Helper, until the issue is resolved and you are happy, or NeedTo will pay for your Need.
If you ever have an issue, concern, or question about NeedTo, help is just a phone-call away
